Voicemail Information

Summary

This article provides instructions for accessing voicemail via any phone.

Body

Voicemail Information

Overview

The university provides voicemail service to all departments. This service is available to faculty/staff.

NOTE: While working in the voicemail menu system, help can be accessed by pressing *4

 

Accessing Voicemail

Voicemail can be accessed from campus phones and while off campus:

From ON Campus From OFF Campus
1. Press the  button on your phone or dial *17 1. Call (573) 651-2660
2. Enter extension and # 2. Enter extension and #
3. Enter password and # 3. Enter password and #

Initial Setup

To set up your mailbox for the first time:

  1. Enter NEW password and #
  2. Re-enter NEW password and #
  3. Press 1 and speak your name.
  4. Press 1 when you are finished.
  5. Approve by pressing #

Personal Greeting

To setup a personal greeting:

  1. Press 3.
  2. To listen to a greeting, press 0.
  3. To create, change or delete a greeting, press 1.
    1. Enter greeting number (use 1).
    2. Record at the tone. (2 1 to re-record if you make a mistake.)
    3. Press # to approve.
    4. To use this for all calls, press 1.
  4. To scan all your greetings, press 2.
  5. To activate a greeting, press 3.

Retrieve Messages

To get messages:

  1. Press 2.
  2. Header plays.
  3. To listen, press 0.
    • To start listening at the beginning, press 0.
    • To respond or forward, press 1.
    • To reply to sender, press 1 (if sent from mailbox).
    • To forward with comment, press 2.
    • To skip to next header, press #.
    • To listen to the header, press 2 3.
    • To skip to the next category, press *#.
    • To replay the last few seconds, press 5.
    • To advance a few seconds, press 6.
    • To advance to the end of the message, press *6.
  4. To delete, press *3.
  5. To skip, press #.

Recording Messages

To record messages:

  1. Press 1.
  2. After the tone, record your message.
  3. Press # to approve.
  4. Enter extension(s) and # (repeat for multiple people) or use *5 to use lists.
  5. Finish addressing press #.

Details

Details

Article ID: 791
Created
Tue 10/5/21 3:48 PM
Modified
Tue 10/5/21 3:48 PM