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Voicemail Information
Overview
The university provides voicemail service to all departments. This service is available to faculty/staff.
NOTE: While working in the voicemail menu system, help can be accessed by pressing *4
Accessing Voicemail
Voicemail can be accessed from campus phones and while off campus:
From ON Campus |
From OFF Campus |
1. Press the button on your phone or dial *17 |
1. Call (573) 651-2660 |
2. Enter extension and # |
2. Enter extension and # |
3. Enter password and # |
3. Enter password and # |
Initial Setup
To set up your mailbox for the first time:
- Enter NEW password and #
- Re-enter NEW password and #
- Press 1 and speak your name.
- Press 1 when you are finished.
- Approve by pressing #
Personal Greeting
To setup a personal greeting:
- Press 3.
- To listen to a greeting, press 0.
- To create, change or delete a greeting, press 1.
- Enter greeting number (use 1).
- Record at the tone. (2 1 to re-record if you make a mistake.)
- Press # to approve.
- To use this for all calls, press 1.
- To scan all your greetings, press 2.
- To activate a greeting, press 3.
Retrieve Messages
To get messages:
- Press 2.
- Header plays.
- To listen, press 0.
- To start listening at the beginning, press 0.
- To respond or forward, press 1.
- To reply to sender, press 1 (if sent from mailbox).
- To forward with comment, press 2.
- To skip to next header, press #.
- To listen to the header, press 2 3.
- To skip to the next category, press *#.
- To replay the last few seconds, press 5.
- To advance a few seconds, press 6.
- To advance to the end of the message, press *6.
- To delete, press *3.
- To skip, press #.
Recording Messages
To record messages:
- Press 1.
- After the tone, record your message.
- Press # to approve.
- Enter extension(s) and # (repeat for multiple people) or use *5 to use lists.
- Finish addressing press #.