Best Practices
- Do not use passwords that contain personal information such as birthdates or names
- Use passphrases such as Birds SwimCoffee_Purple or Battery21BladePixelCup
- Do not use your password in multiple locations
- Use a password manager to manage your different passwords and protect them with a Master Password
- Do not use words that are easy to guess like Rowdy or password
- Use uncommon words like Cord or Tack
- Do not share your password with anyone, including supervisors or coworkers
- Use a separate shared password manager account if you use shared accounts with supervisors or coworkers
- Do not keep unused online accounts
- Review accounts in your Password Manager once a year and delete old accounts
Password Requirements
- Minimum 12 characters
- Maximum 32 characters
- Must contain at least one character from three of the following four groups, including spaces:
- uppercase letters: A-Z
- lower case letters: a-z
- numeric digits: 0-9
- special characters: ~ ` ! # $ % * ( ) _ + - = { } [ ] : ' ; ? , . /
- Spaces are allowed, but none at the beginning or end of the password.
- The system will check for words not allowed.
Changing Your Password
You can change your password at app.semo.edu/sekey/SignIn by entering your SE Key and Current Password and then clicking Submit. You will then be prompted to enter your new password.
After you change your password, it is recommended that you restart your Office computer so that your applications will prompt you to enter your new password.
You should also go into the Settings on your mobile devices and "Forget" the SoutheastSecure network. Students should also "Forget" the SoutheastResNetSoutheastGameNet networks.
It is also recommended at this time that you go into Portal and update your Personal Information with a cell phone number and an alternate email address. This is recommended that in the event you forget your new password, you can reset it yourself at reset.semo.edu
Resetting Your Password
Method 1: Use the Self-help Password Reset tool
Students, Faculty, and Staff, have access to the Self-help Password Reset tool to reset their password at reset.semo.edu. For instructions on changing your password, click here.
Method 2: Contact the Help Desk
The simplest route, to do this, is to stop by the IT Help Desk at Memorial Hall Room 107, or Towers Complex Room 108, with your Southeast ID. The Help Desk staff can reset your password to a random password. Once you have this temporary password, log in to the Southeast Portal and change the random password to a secure password that only you would know.
If the Help Desk is not open or you cannot make it there, you can also reset your password via email. Send an email to helpdesk@semo.edu and attach a picture of a valid photo ID, such as a driver’s license, passport, or other government-issued ID (that displays a photograph and date of birth). Your Southeast ID will not work for this step. Once your email is received and the IT staff has confirmed your identity, you will receive a temporary random password. Login to the Southeast Portal and change the random password to a secure password that only you would know.
Password Managers
Password Managers work by storing all of your passwords in one location, on your device or in the cloud, and locks them with a Master password. Some Managers allow you to sync your passwords across devices, so when you update your password on one computer, they update on your other devices. You should select a Password Manager that is easy for you to use and understand, and that is well known. You should also make your Master password the strongest password you have.
