iCloud Private Relay

iCloud Private Relay

Apple’s iCloud Private Relay is a feature included in Apple’s iCloud+ Subscription focused on user data privacy. Private Relay masks information such as public IP addresses and DNS records when using the Safari browser on macOS, iOS, and iPadOS, much like a Virtual Private Network (VPN). While this feature is designed to protect your privacy, Southeast Missouri State University’s network requires certain information to guarantee uninterrupted network access to users. Users that are using Private Relay may encounter issues accessing certain on-campus resources, or may experience difficulty accessing their accounts without using Multi-Factor Authentication, even when on-campus.  Because of this, we recommend disabling Private Relay on Apple products when using Southeast’s network . Alternatively, users can download a different web browser from the iOS or macOS App Store. Common examples include Google Chrome, Firefox, or Microsoft Edge.

Note: Private Relay is only available to iCloud+ subscribers, and is turned off by default. Private Relay only affects users that are using the Safari web browser. If this setting is turned off, you are using a web browser that is not Safari, or you are not an iCloud+ subscriber, you do not need to do anything.

iOS 16.0+ / iPadOS 16.0+
 

1. Go to Settings > [your name] > iCloud > Private Relay
    

2. If the toggle for Private Relay is green/turned on, tap the toggle to turn it off/grey.

macOS 13.0
 

1. Select the Apple icon in the top-right  > System Settings, then click [your name] at the top of the sidebar. If you don’t see your name, click Sign in with your Apple ID to enter your Apple ID or to create one.
    
2. Click iCloud on the right, then click on Private Relay.
    
3. If the menu that appears says “Private Relay: On”, click on the blue toggle switch until it says “Private Relay: Off"
   1. If you are given a prompt to turn off Private Relay, select “Turn Off Private Relay”. Do not select “Turn Off Until Tomorrow”—this will automatically re-enable Private Relay within 24 hours.

If you have any additional questions regarding iCloud Private Relay, please contact the I.T. Help Desk by phone at 573-651-4357, or by email at helpdesk@semo.edu