MS Office for Mac - Error message - "Your account doesn't allow editing..."

To correct this error do the following:

First make sure that you are logged into the Office desktop app using your Southeast email address and password.

Then try the following steps:

  1. Close all Microsoft Office apps (Word, Excel, PowerPoint, Outlook, etc)
  2. Visit https://support.microsoft.com/en-gb/office/how-to-remove-office-license-files-on-a-mac-b032c0f6-a431-4dad-83a9-6b727c03b193 and download the Microsoft license removal tool.
  3. Install the license removal tool, then run the license removal tool.
  4. Re-launch any Microsoft Office app and sign in using your Southeast email address and password.

This should resolve your issue. If it does not, contact the IT Help Desk for further assistance at 573.651.4357 or helpdesk@semo.edu. 


 

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