When taking exams with LockDown Browser, you may encounter an error message stating:"You must close the following application before starting the browser: Google Chrome Remote Desktop (remoting_host.ext)".
If you see this error, please follow these steps to resolve the issue:
Open Command Prompt as Administrator:
- Search for "cmd" in the Windows search bar.
- Right-click on "Command Prompt" and select "Run as administrator."
Stop Chrome Remote Desktop:
- In the Command Prompt window, type the following command and press Enter:
net stop chromoting
- After running the command, you should see a message indicating that the service has stopped.
Restart LockDown Browser:
- After executing the command, try launching LockDown Browser again.
If you continue to experience issues, please reach out to the IT Help Desk for further assistance.
Good luck on your exams!