Avaya IX Workplace Setup Instructions

Overview

This article provides instructions to setup the Avaya IX Workplace software.

1. To request the Avaya Workplace app, you can contact the IT Help Desk at 573 651 4357 or send an email to helpdesk@semo.edu.

2. Double-click on file to start installation.

3. A welcome screen should appear. Click "next".

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4. In the End-User License Agreement screen, check "I accept the terms in the License Agreement" and click "Next".

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5. Click "Next" in both Choose Setup Type and destination Folder screens.

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6. From the drop-down list, choose the language you want the application to be installed with and click "Next".

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7. Click "Install" in the Ready to Install Avaya IX Workplace screen. If you are installing the software on a work computer, the application may require to enter your SE Key and password.

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8. When the installation process is completed, check the box "Run Avaya IX Workplace" and click "Finish".

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9. Click the "Configure my account'' button to start setting up the application.

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10. Click on the gear icon and select "Use Web Address"

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11. Enter http://150.201.192.29/46xxsettings.txt and click NEXT

 

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12. Enter extension and password and click NEXT

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13.Click "Skip Tutorial"

14. Click on the gear icon and select "Services", then click on "Show details”

 

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15. Click “Phone Service”

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16. Enter 150.201.192.29 for the Server Address and Domain.

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17. Click "DONE"

18. Click "Relogin"

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If you need further assistance with the Avaya IX Workplace Application, you can contact the IT Help Desk at 573 651 4357 or send an email to helpdesk@semo.edu.