Avaya IX Workplace Setup Instructions

Overview

This article provides instructions to setup the Avaya IX Workplace software.

1. To request the Avaya Workplace app, you can contact the IT Help Desk at 573 651 4357 or send an email to helpdesk@semo.edu.

2. Double-click on file to start installation.

3. A welcome screen should appear. Click "next".

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4. In the End-User License Agreement screen, check "I accept the terms in the License Agreement" and click "Next".

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5. Click "Next" in both Choose Setup Type and destination Folder screens.

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6. From the drop-down list, choose the language you want the application to be installed with and click "Next".

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7. Click "Install" in the Ready to Install Avaya IX Workplace screen. If you are installing the software on a work computer, the application may require to enter your SE Key and password.

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8. When the installation process is completed, check the box "Run Avaya IX Workplace" and click "Finish".

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9. Click the "Configure my account'' button to start setting up the application.

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10. Enter your SEMO email and click "Next".

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11. Enter your 4-digit extension number and your 8-digit code password then click "Next". If you don't remember your password, please email helpdesk@semo.edu to ask for assistance.

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12. A tutorial screen will appear, it will show all the basic features of  the Avaya IX Workplace application. Click "Next" to navigate through the tutorial or "Skip Tutorial" to go directly to the application.

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13. Now, you are in the main screen of the application and ready to start using it.

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If you need further assistance with the Avaya IX Workplace Application, you can contact the IT Help Desk at 573 651 4357 or send an email to helpdesk@semo.edu.