Articles (11)

Avaya Basic Call Handling

This article describes the basic call handling with Avaya VoIP phones.

Avaya IX Workplace Setup Instructions

This article provides instructions to setup the Avaya IX Workplace software.

Avaya VoIP Phone Model Information

This article will provide additional information, instructional videos and documentation regarding Southeast's recent telephone system upgrades.

Avaya Workplace IX Troubleshooting

Troubleshooting the Avaya Workplace issue: "No auto-config file available" in new deployments and "No incoming call features available" in installed applications.

Dialing International Calls

This article provides step-by-step instructions to make international calls.

Fax Services

This article outlines fax services on campus, both for university offices as well as individuals.

Telecommunications Services on Campus

This article describes the numerous telecommunication services available to students, faculty and staff.

Telephone Frequently Asked Questions

This article answers frequently asked questions related to the campus telephone service.

Visual Voicemail

This article describes the features of Visual Voicemail from an Avaya phone.

Voicemail Frequently Asked Questions

Frequently Asked Questions regarding campus voicemail.

Voicemail Information

This article provides instructions for accessing voicemail via any phone.