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The IT Help Desk has offices in Memorial Hall Room 107 (which is open year-round) and Towers Central Complex Room 108 (which is only open during the fall and spring semesters).
Both locations offer telephone, email and walk-in support. Remote Support (phone & email only) is offered during semester breaks, and holidays whenever possible.
The operational hours for the IT Help Desk are as follows:
SPRING SEMESTER - Regular operations
| Location |
Days |
Hours |
| Memorial Hall 107 |
Monday - Friday |
8:00am - 5:00pm |
| Towers Complex 108 |
Sunday - Thursday |
5:00pm - 9:00pm |
Exceptions to the schedule above
Sunday, January 19 - MLK Weekend
Sunday, March 9 - Thursday March 13 - Spring Break (see below)
Friday, April 18 - Designated University Holiday
Sunday, April 20 - Easter Sunday
Phone: 573.651.4357
Email: helpdesk@semo.edu
Email is available 24/7 - response next business day
SPRING BREAK (Sunday, March 9 - Saturday, March 15)
Hours of operation for Spring Break will be as follows:
| Location |
Days |
Hours |
| Memorial Hall 107 |
Monday - Friday |
8:00am - 4:00pm |
| Towers Complex 108 |
CLOSED |
CLOSED |
| Remote Support (phone & email only) |
Sunday - Thursday |
4:00pm - 7:00pm |
Email is available 24/7 - response next business day