Updating Personal Infomation - Email Addresses and Phones

Summary

Updating personal email addresses, phone number(s) and/or mailing addresses.

Body

Information Technology recently updated some of the tools in the mySEMO Portal. This article has been updated to reflect these changes.

It is very important to keep personal cell phone and email address information up to date in the Banner system at Southeast. Information Technology uses this information to:

  • Contact or alert you when there are issues with your account - i.e. your account has been compromised.

  • Notify users when a change has been made to their banking (i.e. direct deposit) information.

  • Help the IT Help Desk to more easily confirm a user's identity.

  • Allow user to utilize our self-help password reset facility to reset account password 24/7.  

Please note: This alternate contact information is not listed in the People Directory or People Search facilities on the SEMO website, or to be used for university marketing purposes. It is only accessible to those with access to Banner (i.e. Human Resources, Information Technology, etc.).

Update Personal Phone Information

Personal cell phone are used to contact users to confirm changes to their account (such as bank direct deposit information), 
  1. Visit http://my.semo.edu/ and sign in with your Southeast credentials.
  2. On the MySEMO dashboard, search for "Personal Information."
  3. Select the Banner Personal Information Tool
Any phone numbers that are currently on file will be displayed. 
 
 

To ADD a new phone number, click , choose the type, enter the number and click 

To UPDATE a number, click , make desired changes and click 

To DELETE a number, click  , and confirm the operation by clicking 

NOTE for Students: While you can include other family member's phone numbers (i.e. parents), The primary cell phone listed should be your personal cell phone

Update Personal E-Mail Address

Any email addresses that are currently on file will be displayed. The Southeast Key will be displayed but cannot be edited.

Add New/ Update / Delete Email Address

  • In the Email list all email addresses on file will be displayed.
 

To ADD a new email address, click , choose the type, enter the address and click 

To UPDATE an address, click , make desired changes and click 

To DELETE an address, click  , and confirm the operation by clicking 

 

Mailing Addresses / Emergency Contacts

The remaining sections work much the same way as the previous section and should be self-explanatory.


For Southeast faculty and staff, an office location, phone number and mail stop can be entered. This information is used to populate the People Search function on the university website. 

For Southeast students, faculty and staff  the Permanent Address is the user's home mailing address, and personal phone information. While optional, it is important to update/enter a Cell Phone in order to use the Self-Help Password Reset facility
. This allows users to reset their account password at anytime, whether the Help Desk is available or not.

If you have any questions about these steps or any related topic contact the IT Help Desk at 573.651.4357 or helpdesk@semo.edu.

 

Details

Details

Article ID: 6796
Created
Wed 6/15/22 11:21 AM
Modified
Fri 10/4/24 6:05 PM

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Maintaining up to date personal information on the Portal is important for a variety of reasons. This article will outline the types of information that can be maintained within the MySoutheast Portal.

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Students, faculty and staff are assigned usernames called SE Key's, that grant access to various technology-based services on campus and off.