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This article will walk users through the installation and configuration of ConnectWise ControlClient (ScreenConnect) on their Mac OS X or macOS device.

Apple's iCloud Private Relay is a privacy feature in iCloud+ Subscription that hides public IP addresses and DNS records when using Safari on macOS, iOS, and iPadOS, similar to a VPN. However, Southeast Missouri State University's network requires specific information for uninterrupted access. Using Private Relay may cause issues accessing on-campus resources and accounts without Multi-Factor Authentication, even when on-campus.