The IT Help Desk has offices in Memorial Hall Room 107 (which is open year-round) and Towers Central Complex Room 108 (which is only open during the fall and spring semesters).
Both locations offer telephone, email and walk-in support. Remote Support (phone & email only) is offered during semester breaks, and holidays whenever possible.
The operational hours for the IT Help Desk are as follows:
Christmas Break/Winter Session Hours of Operation
| Location |
Days |
Hours |
| Memorial Hall 107 |
Monday, December 15 - Friday, December 19
(Phone/Email Support available until 8pm)
Monday, December 22- Tuesday, December 23
(Phone/Email Support available until 8pm)
Wednesday, December 24 - Sunday, January 4
(Phone/Email support available 10am - 2pm - except 12/24, 12/25, 12/31 & 1/1/26)
Reopening Monday, January 5
|
8:00am - 5:00pm
8:00am - 5:00pm
CLOSED
8:00am - 5:00pm
|
| Towers Complex 108 |
Friday, December 12 - Sunday, January 4
Monday, January 5 - Thursday, January 8
Friday, January 9 - Sunday, January 11
Reopening Monday, January 5
|
CLOSED
10:00am - 3:00pm
12:00pm - 4:00pm
5:00pm - 9:00pm
|
(For a printable calendar of hours see attached files to the right.)
Spring Hours of Operation (beginning January 12, 2026)
| Location |
Days |
Hours |
| Memorial Hall 107 |
Monday - Friday |
8:00am - 5:00pm |
| Towers Complex 108 |
Sunday - Thursday |
5:00pm - 9:00pm |
Phone: 573.651.4357
Email: helpdesk@semo.edu
Email is available 24/7 - response next business day