The IT Help Desk has offices in Memorial Hall Room 107 (which is open year-round) and Towers Central Complex Room 108 (which is only open during the fall and spring semesters).
Both locations offer telephone, email and walk-in support. Remote Support (phone & email only) is offered during semester breaks, and holidays whenever possible.
The operational hours for the IT Help Desk are as follows:
WINTERSESSION / CHRISTMAS BREAK
The IT Help Desk will be open the following times during the upcoming Wintersession / Christmas holiday Break.
| Date |
Memorial Hall #107 |
Remote Support
Phone/email only |
Towers Complex #108 |
| Monday, 12/16 - Friday, 12/20 |
8:00 am - 5:00 pm |
5:00 pm - 8:00 pm |
CLOSED |
| Saturday, 12/21 – Sunday, 12/22 |
CLOSED |
10:00 am - 2:00 pm |
CLOSED |
| Monday, 12/23 – Wednesday, 12/25 |
CLOSED |
CLOSED |
CLOSED |
| Thursday, 12/26 – Monday, 12/30 |
CLOSED |
10:00 am - 2:00 pm |
CLOSED |
| Tuesday, 12/31 – Wednesday, 1/1 |
CLOSED |
CLOSED |
CLOSED |
| Thursday, 1/2 – Friday/1/3 |
8:00 am - 5:00 pm |
5:00 pm - 8:00 pm |
CLOSED |
| Saturday, 1/4 – Sunday, 1/5 |
CLOSED |
10:00 am - 2:00 pm |
CLOSED |
| Monday, 1/6 – Thursday 1/9 |
8:00 am - 5:00 pm |
5:00 pm - 8:00 pm |
10:00 am - 3:00 pm |
| Friday, 1/10 |
8:00 am - 5:00 pm |
5:00 pm - 8:00 pm |
12:00 pm - 4:00 pm |
| Saturday, 1/11 – Sunday, 1/12 |
CLOSED |
N/A |
12:00 pm - 4:00 pm |
| Monday, 1/13 - Friday, 1/17 |
8:00 am - 5:00 pm |
N/A |
5:00 pm - 9:00 pm |
| Saturday, 1/18 |
CLOSED |
N/A |
CLOSED |
| Sunday, 1/19 |
CLOSED |
N/A |
5:00 pm - 9:00 pm |
| Monday, 1/20 - MLK Day |
CLOSED |
N/A |
5:00 pm - 9:00 pm |
We will resume our regular operations schedule on Monday, January 13 at 8:00 am, Memorial Hall 107
Phone: 573.651.4357
Email: helpdesk@semo.edu
Email is available 24/7 - response next business day
SPRING SEMESTER - Regular operations
| Location |
Days |
Hours |
| Memorial Hall 107 |
Monday - Friday |
8:00am - 5:00pm |
| Towers Complex 108 |
Sunday - Thursday
|
5:00pm - 9:00pm
|