Updating Personal Infomation - Email Addresses and Phones

Maintaining complete, current contact information is important for identity verification processes used by our Self Help Password Reset tool and the IT Help Desk. Valid email accounts and cell phone numbers are used for communicating account-related information in a direct and timely manner. Valid phone numbers are also utilized by the Help Desk to contact users.

Update E-Mail Address

1. Visit http://my.semo.edu/ and sign in with your Southeast credentials.
2. On the MySEMO dashboard, search for "Update Email Addresses."

Update/Delete Address

1. Select the email address you wish to update.
2. To update the email, edit the text in the text box.
3. To delete the email, click the check box next to "Delete this address."
4. Click the "Submit" button. 

Add New Address

1. In order to add an address, select the type of email address from the pull-down menu.
2. Click "Submit."
3. Enter the new email address, with a comment or description.
4. Click "Submit."

Update Phone Number

1. Visit http://my.semo.edu/ and sign in with your Southeast credentials.
2. On the MySEMO dashboard, search for "Update Addresses and Phones."

Update/Delete 

1. Select the address you wish to update.
   1. To update the address, edit the text in the text box.
   2. To delete the address, click the check box next to "Delete this address."
2. For phone numbers:
   1. Select the phone number you wish to edit. 
   2. Edit the phone number
   3. Click "Submit"
   4. To delete a phone number, click the check box below "Delete."

Add New 

1. In order to add an address, select the type of address from the pull-down menu.
2. Click "Submit."
3. Enter the information for the address.
4. Click "Submit."

For Southeast faculty and staff, an office location, phone number and mail stop can be entered. This information is used to populate the People Search function on the university website. 

For Southeast students, faculty and staff  the Permanent Address is the user's home mailing address, and personal phone information. While optional, it is important to update/enter a Cell Phone in order to use the Self-Help Password Reset facility. This allows users to reset their account password at anytime, whether the Help Desk is available or not.

If you have any questions about these steps or any related topic contact the IT Help Desk at 573.651.4357 or helpdesk@semo.edu.