Maintaining complete, current contact information is important for identity verification processes used by our Self Help Password Reset tool and the IT Help Desk. Valid email accounts and cell phone numbers are used for communicating account-related information in a direct and timely manner. Valid phone numbers are also utilized by the Help Desk to contact users.
Update E-Mail Address
Step 1: You’ll start by going to the mySEMO Portal login page, located at http://my.semo.edu/.
Following the link will take you to the website below.
PLEASE NOTE: If you intend to setup a shortcut, favorite or bookmark for the Portal, be sure to use the URL shown above, NOT URL where you are re-directed. The re-direct URL is dynamically created each time you login, so it will not work repeatedly.
Step 2: Enter your Southeast email address, click Next. Then enter your Southeast password and click Sign in. The mySEMO main dashboard will be displayed.
PLEASE NOTE: If you are attempting to access the mySEMO Portal from off-campus, you may be prompted to verify your identity using Multi-Factor Authentication (MFA). For more information, please visit this link:
What is MFA?
Step 3: In the Search bar at top enter update email then select Update Email Addresses tool.
Step 4: The Update E-Mail Addresses screen will be displayed.
Update/Delete Address
Step 5: Email addresses are listed in blue and are selectable links.
Step 6: Click on an address you wish to update or delete (checking the "Delete this address box"). Submit changes
Add New Address
Step 7: In order to add an address select the type of email address from the pull-down menu and Submit
Step 8: Enter the new personal email address, with a comment or description and Submit
Update Phone Number
See Steps 1 - 3 above - In Step 3, search for update phone ...
Step 4: Select the Update Addresses and Phone Numbers tool.
Step 5: Select the Address or Phone number to update, or to add select type to insert and Submit
Step 6: On this screen review and update the information presented.
For Southeast faculty and staff, an office location, phone number and mail stop can be entered. This information is used to populate the People Search function on the university website.
For Southeast students, faculty and staff the Permanent Address is the user's home mailing address, and personal phone information. While optional, it is important to update/enter a Cell Phone in order to use the Self-Help Password Reset facility. This allows users to reset their account password at anytime, whether the Help Desk is available or not.
Step 7: Once the information has been entered, click Submit.
If you have any questions about these steps or any related topic contact te IT Help Desk at 573.651.4357 or helpdesk@semo.edu.