Voicemail Information

Voicemail Information

Overview

The university provides voicemail service to all departments. This service is available to faculty/staff.

NOTE: While working in the voicemail menu system, help can be accessed by pressing *4

 

Accessing Voicemail

Voicemail can be accessed from campus phones and while off campus:

From ON Campus From OFF Campus
1. Press the  button on your phone or dial *17 1. Call (573) 651-2660
2. Enter extension and # 2. Enter extension and #
3. Enter password and # 3. Enter password and #

Initial Setup

To set up your mailbox for the first time:

  1. Enter NEW password and #
  2. Re-enter NEW password and #
  3. Press 1 and speak your name.
  4. Press 1 when you are finished.
  5. Approve by pressing #

Personal Greeting

To setup a personal greeting:

  1. Press 3.
  2. To listen to a greeting, press 0.
  3. To create, change or delete a greeting, press 1.
    1. Enter greeting number (use 1).
    2. Record at the tone. (2 1 to re-record if you make a mistake.)
    3. Press # to approve.
    4. To use this for all calls, press 1.
  4. To scan all your greetings, press 2.
  5. To activate a greeting, press 3.

Retrieve Messages

To get messages:

  1. Press 2.
  2. Header plays.
  3. To listen, press 0.
    • To start listening at the beginning, press 0.
    • To respond or forward, press 1.
    • To reply to sender, press 1 (if sent from mailbox).
    • To forward with comment, press 2.
    • To skip to next header, press #.
    • To listen to the header, press 2 3.
    • To skip to the next category, press *#.
    • To replay the last few seconds, press 5.
    • To advance a few seconds, press 6.
    • To advance to the end of the message, press *6.
  4. To delete, press *3.
  5. To skip, press #.

Recording Messages

To record messages:

  1. Press 1.
  2. After the tone, record your message.
  3. Press # to approve.
  4. Enter extension(s) and # (repeat for multiple people) or use *5 to use lists.
  5. Finish addressing press #.
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