A general request for support with resources and systems managed by the Application Services group within Information Technology. This would include such resources as Banner, Data Warehouse, mySEMO, myWorkFlows, etc.
Request support from the application services team for an existing custom application.
Banner is the campus enterprise solution for student information, student financial services, human resources, and finance. Includes Self-Service Banner (SSB), Admin Banner, and Banner Document Management (BDM).
Reports are made available in a variety of formats: file delivery to network folders, MS Access, web-based SQL Server Reporting Services (SSRS), web-based custom reporting applications (app.semo.edu), and Power BI (dashboards).
Request support related to our BannerReporting data warehouse. This data is extracted/refreshed nightly from Banner. Request access to data. Request information about the availability of data.
Submit a request for assistance with a webpage on the main University website, to the Marketing and Communications team.
mySEMO is Southeast's internal portal system for students, faculty, and staff. Request new tools/widgets, update existing tools/widgets, or receive assistance with pages. The portal can be accessed at
https://my.semo.edu/
Web-based workflow automation, utilizing forms to collect data, manage routing, and obtain approvals. Workflows can be accessed from
http://myworkflows.semo.edu/. Request a new workflow, request changes to an existing workflow.
Submit a project request for the application services team. This would include third party software integrations, the evaluation of commercial software solutions, and consideration for custom in-house application development.