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Students, faculty and staff are assigned usernames called SE Key's, that grant access to various technology-based services on campus and off.
Submit a request for assistance with a webpage on the main University website, to the Marketing and Communications team.
How to connect, Southeast Secure, guest network, Southeast ResNet, Game Net.
Canvas is a web-based learning management system, or LMS, used by faculty to manage and deliver online course materials, assess student progress, and engage enrolled students in learning activities.
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Cable TV services provided on campus to departments, faculty and staff only. Students should use streaming options.
How to setup VPN connection to use for off-campus work, remote desktop VPN, file share VPN.
Use this service to request an existing computer be installed, moved or to request an upgrade (additional monitor, more RAM, etc.).
This service is used to request a Canva account through the University's agreement with Canva
In order to connect to the university network from off-campus, a VPN connection is required.
Web-based workflow automation, utilizing forms to collect data, manage routing, and obtain approvals. Workflows can be accessed from http://myworkflows.semo.edu/. Request a new workflow, request changes to an existing workflow.
Users that desire the ability to remotely access a on-campus computer (i.e. in their office), can submit a request to be granted this access
Contact IT User Services for information regarding requesting technology equipment
Email lists are maintained on newlist.semo.edu, where emails can be sent by designated list moderators (not MS Outlook mail merge). The list population can be manually updated by designated list moderators, or automatically within our nightly maintenance program. Examples of automatic lists would be AccountingMajors, Staff, Faculty, etc. For email lists that cannot be automatically maintained, we can provide a desktop application that allows you to send a .txt file of email addresses to replace the current list population.
Zoom is a video/audio-conferencing platform that is used for virtual meetings and to connect remote locations and learners to live classroom lectures and activities. Zoom integrates with the campus LMS, Canvas, and allows instructors to schedule classroom sessions and record lectures.
If you're unable to find a service in our catalog for your Telecom related problem, use this service.
Request a general email address for a campus department or organization, that specific users will have delegate access.
Reports are made available in a variety of formats: file delivery to network folders, MS Access, web-based SQL Server Reporting Services (SSRS), web-based custom reporting applications (app.semo.edu), and Power BI (dashboards).
Request support from the application services team for an existing custom application.
Request support related to our BannerReporting data warehouse. This data is extracted/refreshed nightly from Banner. Request access to data. Request information about the availability of data.
The university provides licenses to most of the typical software applications being used on campus. However some applications are more specialized, and therefore are not provided campus-wide. This article will provide guidance on how to request this software.