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Contact IT User Services for information regarding requesting technology equipment


The university provides licenses to most of the typical software applications being used on campus. However some applications are more specialized, and therefore are not provided campus-wide. This article will provide guidance on how to request this software.


This service is used to request a Canva account through the University's agreement with Canva


mySEMO is Southeast's internal portal system for students, faculty, and staff. Request new tools/widgets, update existing tools/widgets, or receive assistance with pages. The portal can be accessed at https://my.semo.edu/


Submit a request for assistance with a webpage on the main University website, to the Marketing and Communications team.


There are a variety of printing options available on Southeast's campus in offices and computer labs. Computer labs most often have printers preconfigured on lab computers, however office computers sometimes have to have new printers setup or configured.


If you're unable to find a Service Catalog or Knowledge Base article that describes your issue, START HERE


Banner is the campus enterprise solution for student information, student financial services, human resources, and finance. Includes Self-Service Banner (SSB), Admin Banner, and Banner Document Management (BDM).


How to connect, Southeast Secure, guest network, Southeast ResNet, Game Net.


Assistance with resetting Southeast account password


Use this service to request an existing computer be installed, moved or to request an upgrade (additional monitor, more RAM, etc.).


Students, faculty and staff are assigned usernames called SE Key's, that grant access to various technology-based services on campus and off.


A general request for support with resources and systems managed by the Application Services group within Information Technology. This would include such resources as Banner, Data Warehouse, mySEMO, myWorkFlows, etc.


How to setup VPN connection to use for off-campus work, remote desktop VPN, file share VPN.


Submit a project request for the application services team. This would include third party software integrations, the evaluation of commercial software solutions, and consideration for custom in-house application development.


Zoom is a video/audio-conferencing platform that is used for virtual meetings and to connect remote locations and learners to live classroom lectures and activities. Zoom integrates with the campus LMS, Canvas, and allows instructors to schedule classroom sessions and record lectures.


Canvas is a web-based learning management system, or LMS, used by faculty to manage and deliver online course materials, assess student progress, and engage enrolled students in learning activities.


Voice over IP services offered on campus.


LAN drops, registering devices.


In order to connect to the university network from off-campus, a VPN connection is required.


Request for information from Institutional Research.
Please allow a minimum of two weeks for request completion.


Projectors, control system/switcher system, microphones, amplifiers, conference cameras, document cameras, speakers.


Cellphone service offered in campus.


Cable TV services provided on campus to departments, faculty and staff only. Students should use streaming options.


Request support related to our BannerReporting data warehouse. This data is extracted/refreshed nightly from Banner. Request access to data. Request information about the availability of data.