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How to connect, Southeast Secure, guest network, Southeast ResNet, Game Net.
A security incident includes any event that may compromise the confidentiality, integrity, or availability of university data or systems
The IT Help Desk stocks toner and staples for many Ricoh copiers on campus
Request support related to our BannerReporting data warehouse. This data is extracted/refreshed nightly from Banner. Request access to data. Request information about the availability of data.
Submit a request for assistance with a webpage on the main University website, to the Marketing and Communications team.
Contact IT User Services for information regarding requesting technology equipment
If you're unable to find a Service Catalog or Knowledge Base article that describes your issue, START HERE
Use this service to request assistance with a new or existing computer. These issues may be hardware, software and/or network related.
This service request is for use by faculty & staff to request a new computer, or a replacement of a current computer.
Projectors, control system/switcher system, microphones, amplifiers, conference cameras, document cameras, speakers.
This service is used to report a security incident to the university's Security Officer.
This service is used to request a Canva account through the University's agreement with Canva
Users that desire the ability to remotely access a on-campus computer (i.e. in their office), can submit a request to be granted this access
Students, faculty and staff are assigned usernames called SE Key's, that grant access to various technology-based services on campus and off.
If you're unable to find a service in our catalog for your Telecom related problem, use this service.
Email lists are maintained on newlist.semo.edu, where emails can be sent by designated list moderators (not MS Outlook mail merge). The list population can be manually updated by designated list moderators, or automatically within our nightly maintenance program. Examples of automatic lists would be AccountingMajors, Staff, Faculty, etc. For email lists that cannot be automatically maintained, we can provide a desktop application that allows you to send a .txt file of email addresses to replace the current list population.
Request a general email address for a campus department or organization, that specific users will have delegate access.
In order to connect to the university network from off-campus, a VPN connection is required.
Zoom is a video/audio-conferencing platform that is used for virtual meetings and to connect remote locations and learners to live classroom lectures and activities. Zoom integrates with the campus LMS, Canvas, and allows instructors to schedule classroom sessions and record lectures.
Reports are made available in a variety of formats: file delivery to network folders, MS Access, web-based SQL Server Reporting Services (SSRS), web-based custom reporting applications (app.semo.edu), and Power BI (dashboards).
Request support from the application services team for an existing custom application.