My Recently Visited Services
Submit a request for assistance with a webpage on the main University website, to the Marketing and Communications team.
How to connect, Southeast Secure, guest network, Southeast ResNet, Game Net.
Canvas is a web-based learning management system, or LMS, used by faculty to manage and deliver online course materials, assess student progress, and engage enrolled students in learning activities.
This service request is for use by faculty & staff to request a new computer, or a replacement of a current computer.
Contact IT User Services for information regarding requesting technology equipment
Projectors, control system/switcher system, microphones, amplifiers, conference cameras, document cameras, speakers.
Zoom is a video/audio-conferencing platform that is used for virtual meetings and to connect remote locations and learners to live classroom lectures and activities. Zoom integrates with the campus LMS, Canvas, and allows instructors to schedule classroom sessions and record lectures.
In order to connect to the university network from off-campus, a VPN connection is required.
Banner is the campus enterprise solution for student information, student financial services, human resources, and finance. Includes Self-Service Banner (SSB), Admin Banner, and Banner Document Management (BDM).
Request for information from Institutional Research.
Please allow a minimum of two weeks for request completion.
Students, faculty and staff are assigned usernames called SE Key's, that grant access to various technology-based services on campus and off.
If you're unable to find a Service Catalog or Knowledge Base article that describes your issue, START HERE
mySEMO is Southeast's internal portal system for students, faculty, and staff. Request new tools/widgets, update existing tools/widgets, or receive assistance with pages. The portal can be accessed at https://my.semo.edu/
The university provides licenses to most of the typical software applications being used on campus. However some applications are more specialized, and therefore are not provided campus-wide. This article will provide guidance on how to request this software.
Use this service to request assistance with a new or existing computer. These issues may be hardware, software and/or network related.
Web-based workflow automation, utilizing forms to collect data, manage routing, and obtain approvals. Workflows can be accessed from http://myworkflows.semo.edu/. Request a new workflow, request changes to an existing workflow.
A security incident includes any event that may compromise the confidentiality, integrity, or availability of university data or systems
Request support from the application services team for an existing custom application.
Request support related to our BannerReporting data warehouse. This data is extracted/refreshed nightly from Banner. Request access to data. Request information about the availability of data.
Reports are made available in a variety of formats: file delivery to network folders, MS Access, web-based SQL Server Reporting Services (SSRS), web-based custom reporting applications (app.semo.edu), and Power BI (dashboards).
Email lists are maintained on newlist.semo.edu, where emails can be sent by designated list moderators (not MS Outlook mail merge). The list population can be manually updated by designated list moderators, or automatically within our nightly maintenance program. Examples of automatic lists would be AccountingMajors, Staff, Faculty, etc. For email lists that cannot be automatically maintained, we can provide a desktop application that allows you to send a .txt file of email addresses to replace the current list population.
If you're unable to find a service in our catalog for your Telecom related problem, use this service.