My Recently Visited Services
Submit a request for assistance with a webpage on the main University website, to the Marketing and Communications team.
How to connect, Southeast Secure, guest network, Southeast ResNet, Game Net.
There are a variety of printing options available on Southeast's campus in offices and computer labs. Computer labs most often have printers preconfigured on lab computers, however office computers sometimes have to have new printers setup or configured.
Use this service to request an existing computer be installed, moved or to request an upgrade (additional monitor, more RAM, etc.).
If you're unable to find a service in our catalog for your Telecom related problem, use this service.
This service is used to report a security incident to the university's Security Officer.
Request for information from Institutional Research.
Please allow a minimum of two weeks for request completion.
Request support related to our BannerReporting data warehouse. This data is extracted/refreshed nightly from Banner. Request access to data. Request information about the availability of data.
Students, faculty and staff are assigned usernames called SE Key's, that grant access to various technology-based services on campus and off.
This service is used to request a Canva account through the University's agreement with Canva
Request a general email address for a campus department or organization, that specific users will have delegate access.
Cable TV services provided on campus to departments, faculty and staff only. Students should use streaming options.
Users that desire the ability to remotely access a on-campus computer (i.e. in their office), can submit a request to be granted this access
The IT Help Desk stocks toner and staples for many Ricoh copiers on campus
Email lists are maintained on newlist.semo.edu, where emails can be sent by designated list moderators (not MS Outlook mail merge). The list population can be manually updated by designated list moderators, or automatically within our nightly maintenance program. Examples of automatic lists would be AccountingMajors, Staff, Faculty, etc. For email lists that cannot be automatically maintained, we can provide a desktop application that allows you to send a .txt file of email addresses to replace the current list population.
In order to connect to the university network from off-campus, a VPN connection is required.
If you're unable to find a Service Catalog or Knowledge Base article that describes your issue, START HERE
Contact IT User Services for information regarding requesting technology equipment
Zoom is a video/audio-conferencing platform that is used for virtual meetings and to connect remote locations and learners to live classroom lectures and activities. Zoom integrates with the campus LMS, Canvas, and allows instructors to schedule classroom sessions and record lectures.
Reports are made available in a variety of formats: file delivery to network folders, MS Access, web-based SQL Server Reporting Services (SSRS), web-based custom reporting applications (app.semo.edu), and Power BI (dashboards).