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Students, faculty and staff are assigned usernames called SE Key's, that grant access to various technology-based services on campus and off.
Submit a request for assistance with a webpage on the main University website, to the Marketing and Communications team.
Use this service to request assistance with a new or existing computer. These issues may be hardware, software and/or network related.
Cable TV services provided on campus to departments, faculty and staff only. Students should use streaming options.
The university provides licenses to most of the typical software applications being used on campus. However some applications are more specialized, and therefore are not provided campus-wide. This article will provide guidance on how to request this software.
There are a variety of printing options available on Southeast's campus in offices and computer labs. Computer labs most often have printers preconfigured on lab computers, however office computers sometimes have to have new printers setup or configured.
Zoom is a video/audio-conferencing platform that is used for virtual meetings and to connect remote locations and learners to live classroom lectures and activities. Zoom integrates with the campus LMS, Canvas, and allows instructors to schedule classroom sessions and record lectures.
Use this service to request an existing computer be installed, moved or to request an upgrade (additional monitor, more RAM, etc.).
Users that desire the ability to remotely access a on-campus computer (i.e. in their office), can submit a request to be granted this access
Request support related to our BannerReporting data warehouse. This data is extracted/refreshed nightly from Banner. Request access to data. Request information about the availability of data.
Projectors, control system/switcher system, microphones, amplifiers, conference cameras, document cameras, speakers.
Banner is the campus enterprise solution for student information, student financial services, human resources, and finance. Includes Self-Service Banner (SSB), Admin Banner, and Banner Document Management (BDM).
Contact IT User Services for information regarding requesting technology equipment
Web-based workflow automation, utilizing forms to collect data, manage routing, and obtain approvals. Workflows can be accessed from http://myworkflows.semo.edu/. Request a new workflow, request changes to an existing workflow.
How to connect, Southeast Secure, guest network, Southeast ResNet, Game Net.
mySEMO is Southeast's internal portal system for students, faculty, and staff. Request new tools/widgets, update existing tools/widgets, or receive assistance with pages. The portal can be accessed at https://my.semo.edu/
The IT Help Desk stocks toner and staples for many Ricoh copiers on campus
How to setup VPN connection to use for off-campus work, remote desktop VPN, file share VPN.
Canvas is a web-based learning management system, or LMS, used by faculty to manage and deliver online course materials, assess student progress, and engage enrolled students in learning activities.
If you're unable to find a Service Catalog or Knowledge Base article that describes your issue, START HERE
This service is used to request a Canva account through the University's agreement with Canva
Request support from the application services team for an existing custom application.