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How to connect, Southeast Secure, guest network, Southeast ResNet, Game Net.
The university provides licenses to most of the typical software applications being used on campus. However some applications are more specialized, and therefore are not provided campus-wide. This article will provide guidance on how to request this software.
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Submit a request for assistance with a webpage on the main University website, to the Marketing and Communications team.
Use this service to request an existing computer be installed, moved or to request an upgrade (additional monitor, more RAM, etc.).
There are a variety of printing options available on Southeast's campus in offices and computer labs. Computer labs most often have printers preconfigured on lab computers, however office computers sometimes have to have new printers setup or configured.
Contact IT User Services for information regarding requesting technology equipment
The IT Help Desk stocks toner and staples for many Ricoh copiers on campus
Reports are made available in a variety of formats: file delivery to network folders, MS Access, web-based SQL Server Reporting Services (SSRS), web-based custom reporting applications (app.semo.edu), and Power BI (dashboards).
Request support related to our BannerReporting data warehouse. This data is extracted/refreshed nightly from Banner. Request access to data. Request information about the availability of data.
Request support from the application services team for an existing custom application.
Projectors, control system/switcher system, microphones, amplifiers, conference cameras, document cameras, speakers.
Use this service to request assistance with a new or existing computer. These issues may be hardware, software and/or network related.
Canvas is a web-based learning management system, or LMS, used by faculty to manage and deliver online course materials, assess student progress, and engage enrolled students in learning activities.
Students, faculty and staff are assigned usernames called SE Key's, that grant access to various technology-based services on campus and off.
Zoom is a video/audio-conferencing platform that is used for virtual meetings and to connect remote locations and learners to live classroom lectures and activities. Zoom integrates with the campus LMS, Canvas, and allows instructors to schedule classroom sessions and record lectures.
This service request is for use by faculty & staff to request a new computer, or a replacement of a current computer.
Cable TV services provided on campus to departments, faculty and staff only. Students should use streaming options.
Teams is a collaboration application which allows you and your colleagues to stay informed, organized and connected.
This service is used to request a Canva account through the University's agreement with Canva
A security incident includes any event that may compromise the confidentiality, integrity, or availability of university data or systems
Users that desire the ability to remotely access a on-campus computer (i.e. in their office), can submit a request to be granted this access
Banner is the campus enterprise solution for student information, student financial services, human resources, and finance. Includes Self-Service Banner (SSB), Admin Banner, and Banner Document Management (BDM).