My Recently Visited Services

Canvas is a web-based learning management system, or LMS, used by faculty to manage and deliver online course materials, assess student progress, and engage enrolled students in learning activities.


Students, faculty and staff are assigned usernames called SE Key's, that grant access to various technology-based services on campus and off.


Banner is the campus enterprise solution for student information, student financial services, human resources, and finance. Includes Self-Service Banner (SSB), Admin Banner, and Banner Document Management (BDM).


Submit a request for assistance with a webpage on the main University website, to the Marketing and Communications team.


How to connect, Southeast Secure, guest network, Southeast ResNet, Game Net.


The university provides licenses to most of the typical software applications being used on campus. However some applications are more specialized, and therefore are not provided campus-wide. This article will provide guidance on how to request this software.


LAN drops, registering devices.


Voice over IP services offered on campus.


A security incident includes any event that may compromise the confidentiality, integrity, or availability of university data or systems


Cellphone service offered in campus.


In order to connect to the university network from off-campus, a VPN connection is required.


This service is used to report a security incident to the university's Security Officer.


Users that desire the ability to remotely access a on-campus computer (i.e. in their office), can submit a request to be granted this access


This is a service request related to SmartEvals


Request support from the application services team for an existing custom application.


Contact IT User Services for information regarding requesting technology equipment


Cable TV services provided on campus to departments, faculty and staff only. Students should use streaming options.


Use this service to request assistance with a new or existing computer. These issues may be hardware, software and/or network related.


This service is used to request a Canva account through the University's agreement with Canva


mySEMO is Southeast's internal portal system for students, faculty, and staff. Request new tools/widgets, update existing tools/widgets, or receive assistance with pages. The portal can be accessed at https://my.semo.edu/


If you're unable to find a Service Catalog or Knowledge Base article that describes your issue, START HERE


Email lists are maintained on newlist.semo.edu, where emails can be sent by designated list moderators (not MS Outlook mail merge). The list population can be manually updated by designated list moderators, or automatically within our nightly maintenance program. Examples of automatic lists would be AccountingMajors, Staff, Faculty, etc. For email lists that cannot be automatically maintained, we can provide a desktop application that allows you to send a .txt file of email addresses to replace the current list population.


Assistance with resetting Southeast account password


The IT Help Desk stocks toner and staples for many Ricoh copiers on campus


Reports are made available in a variety of formats: file delivery to network folders, MS Access, web-based SQL Server Reporting Services (SSRS), web-based custom reporting applications (app.semo.edu), and Power BI (dashboards).