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mySEMO is Southeast's internal portal system for students, faculty, and staff. Request new tools/widgets, update existing tools/widgets, or receive assistance with pages. The portal can be accessed at https://my.semo.edu/
Submit a request for assistance with a webpage on the main University website, to the Marketing and Communications team.
Canvas is a web-based learning management system, or LMS, used by faculty to manage and deliver online course materials, assess student progress, and engage enrolled students in learning activities.
Web-based workflow automation, utilizing forms to collect data, manage routing, and obtain approvals. Workflows can be accessed from http://myworkflows.semo.edu/. Request a new workflow, request changes to an existing workflow.
Cable TV services provided on campus to departments, faculty and staff only. Students should use streaming options.
Students, faculty and staff are assigned usernames called SE Key's, that grant access to various technology-based services on campus and off.
This service is used to report a security incident to the university's Security Officer.
The university provides licenses to most of the typical software applications being used on campus. However some applications are more specialized, and therefore are not provided campus-wide. This article will provide guidance on how to request this software.
Email lists are maintained on newlist.semo.edu, where emails can be sent by designated list moderators (not MS Outlook mail merge). The list population can be manually updated by designated list moderators, or automatically within our nightly maintenance program. Examples of automatic lists would be AccountingMajors, Staff, Faculty, etc. For email lists that cannot be automatically maintained, we can provide a desktop application that allows you to send a .txt file of email addresses to replace the current list population.
Request a general email address for a campus department or organization, that specific users will have delegate access.
Use this service to request assistance with a new or existing computer. These issues may be hardware, software and/or network related.
Zoom is a video/audio-conferencing platform that is used for virtual meetings and to connect remote locations and learners to live classroom lectures and activities. Zoom integrates with the campus LMS, Canvas, and allows instructors to schedule classroom sessions and record lectures.
Teams is a collaboration application which allows you and your colleagues to stay informed, organized and connected.
Contact IT User Services for information regarding requesting technology equipment
This service is used to request a Canva account through the University's agreement with Canva
If you're unable to find a Service Catalog or Knowledge Base article that describes your issue, START HERE
This service request is for use by faculty & staff to request a new computer, or a replacement of a current computer.
Users that desire the ability to remotely access a on-campus computer (i.e. in their office), can submit a request to be granted this access
Reports are made available in a variety of formats: file delivery to network folders, MS Access, web-based SQL Server Reporting Services (SSRS), web-based custom reporting applications (app.semo.edu), and Power BI (dashboards).
There are a variety of printing options available on Southeast's campus in offices and computer labs. Computer labs most often have printers preconfigured on lab computers, however office computers sometimes have to have new printers setup or configured.
Submit a project request for the application services team. This would include third party software integrations, the evaluation of commercial software solutions, and consideration for custom in-house application development.