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Students, faculty and staff are assigned usernames called SE Key's, that grant access to various technology-based services on campus and off.


How to connect, Southeast Secure, guest network, Southeast ResNet, Game Net.


Cellphone service offered in campus.


Cable TV services provided on campus to departments, faculty and staff only. Students should use streaming options.


Submit a request for assistance with a webpage on the main University website, to the Marketing and Communications team.


How to setup VPN connection to use for off-campus work, remote desktop VPN, file share VPN.


If you're unable to find a Service Catalog or Knowledge Base article that describes your issue, START HERE


Teams is a collaboration application which allows you and your colleagues to stay informed, organized and connected.


This is a service request related to SmartEvals


Web-based workflow automation, utilizing forms to collect data, manage routing, and obtain approvals. Workflows can be accessed from http://myworkflows.semo.edu/. Request a new workflow, request changes to an existing workflow.


Banner is the campus enterprise solution for student information, student financial services, human resources, and finance. Includes Self-Service Banner (SSB), Admin Banner, and Banner Document Management (BDM).


The university provides licenses to most of the typical software applications being used on campus. However some applications are more specialized, and therefore are not provided campus-wide. This article will provide guidance on how to request this software.


Contact IT User Services for information regarding requesting technology equipment


Voice over IP services offered on campus.


There are a variety of printing options available on Southeast's campus in offices and computer labs. Computer labs most often have printers preconfigured on lab computers, however office computers sometimes have to have new printers setup or configured.


Request a general email address for a campus department or organization, that specific users will have delegate access.


Users that desire the ability to remotely access a on-campus computer (i.e. in their office), can submit a request to be granted this access


A security incident includes any event that may compromise the confidentiality, integrity, or availability of university data or systems


Assistance with resetting Southeast account password


A general request for support with resources and systems managed by the Application Services group within Information Technology. This would include such resources as Banner, Data Warehouse, mySEMO, myWorkFlows, etc.


mySEMO is Southeast's internal portal system for students, faculty, and staff. Request new tools/widgets, update existing tools/widgets, or receive assistance with pages. The portal can be accessed at https://my.semo.edu/


Request support from the application services team for an existing custom application.


LAN drops, registering devices.


Email lists are maintained on newlist.semo.edu, where emails can be sent by designated list moderators (not MS Outlook mail merge). The list population can be manually updated by designated list moderators, or automatically within our nightly maintenance program. Examples of automatic lists would be AccountingMajors, Staff, Faculty, etc. For email lists that cannot be automatically maintained, we can provide a desktop application that allows you to send a .txt file of email addresses to replace the current list population.


Zoom is a video/audio-conferencing platform that is used for virtual meetings and to connect remote locations and learners to live classroom lectures and activities. Zoom integrates with the campus LMS, Canvas, and allows instructors to schedule classroom sessions and record lectures.