My Recently Visited Services
Submit a request for assistance with a webpage on the main University website, to the Marketing and Communications team.
Students, faculty and staff are assigned usernames called SE Key's, that grant access to various technology-based services on campus and off.
A security incident includes any event that may compromise the confidentiality, integrity, or availability of university data or systems
If you're unable to find a Service Catalog or Knowledge Base article that describes your issue, START HERE
The IT Help Desk stocks toner and staples for many Ricoh copiers on campus
Canvas is a web-based learning management system, or LMS, used by faculty to manage and deliver online course materials, assess student progress, and engage enrolled students in learning activities.
This service is used to request a Canva account through the University's agreement with Canva
How to connect, Southeast Secure, guest network, Southeast ResNet, Game Net.
Zoom is a video/audio-conferencing platform that is used for virtual meetings and to connect remote locations and learners to live classroom lectures and activities. Zoom integrates with the campus LMS, Canvas, and allows instructors to schedule classroom sessions and record lectures.
Web-based workflow automation, utilizing forms to collect data, manage routing, and obtain approvals. Workflows can be accessed from http://myworkflows.semo.edu/. Request a new workflow, request changes to an existing workflow.
Request support related to our BannerReporting data warehouse. This data is extracted/refreshed nightly from Banner. Request access to data. Request information about the availability of data.
Users that desire the ability to remotely access a on-campus computer (i.e. in their office), can submit a request to be granted this access
Banner is the campus enterprise solution for student information, student financial services, human resources, and finance. Includes Self-Service Banner (SSB), Admin Banner, and Banner Document Management (BDM).
Use this service to request assistance with a new or existing computer. These issues may be hardware, software and/or network related.
mySEMO is Southeast's internal portal system for students, faculty, and staff. Request new tools/widgets, update existing tools/widgets, or receive assistance with pages. The portal can be accessed at https://my.semo.edu/
Reports are made available in a variety of formats: file delivery to network folders, MS Access, web-based SQL Server Reporting Services (SSRS), web-based custom reporting applications (app.semo.edu), and Power BI (dashboards).
Contact IT User Services for information regarding requesting technology equipment
There are a variety of printing options available on Southeast's campus in offices and computer labs. Computer labs most often have printers preconfigured on lab computers, however office computers sometimes have to have new printers setup or configured.
How to setup VPN connection to use for off-campus work, remote desktop VPN, file share VPN.
The university provides licenses to most of the typical software applications being used on campus. However some applications are more specialized, and therefore are not provided campus-wide. This article will provide guidance on how to request this software.
Request support from the application services team for an existing custom application.
Request a general email address for a campus department or organization, that specific users will have delegate access.