My Recently Visited Services
Submit a request for assistance with a webpage on the main University website, to the Marketing and Communications team.
mySEMO is Southeast's internal portal system for students, faculty, and staff. Request new tools/widgets, update existing tools/widgets, or receive assistance with pages. The portal can be accessed at https://my.semo.edu/
There are a variety of printing options available on Southeast's campus in offices and computer labs. Computer labs most often have printers preconfigured on lab computers, however office computers sometimes have to have new printers setup or configured.
Use this service to request assistance with a new or existing computer. These issues may be hardware, software and/or network related.
Students, faculty and staff are assigned usernames called SE Key's, that grant access to various technology-based services on campus and off.
Contact IT User Services for information regarding requesting technology equipment
Canvas is a web-based learning management system, or LMS, used by faculty to manage and deliver online course materials, assess student progress, and engage enrolled students in learning activities.
If you're unable to find a Service Catalog or Knowledge Base article that describes your issue, START HERE
This service request is for use by faculty & staff to request a new computer, or a replacement of a current computer.
How to connect, Southeast Secure, guest network, Southeast ResNet, Game Net.
How to setup VPN connection to use for off-campus work, remote desktop VPN, file share VPN.
In order to connect to the university network from off-campus, a VPN connection is required.
Banner is the campus enterprise solution for student information, student financial services, human resources, and finance. Includes Self-Service Banner (SSB), Admin Banner, and Banner Document Management (BDM).
Use this service to request an existing computer be installed, moved or to request an upgrade (additional monitor, more RAM, etc.).
The university provides licenses to most of the typical software applications being used on campus. However some applications are more specialized, and therefore are not provided campus-wide. This article will provide guidance on how to request this software.
The IT Help Desk stocks toner and staples for many Ricoh copiers on campus
Zoom is a video/audio-conferencing platform that is used for virtual meetings and to connect remote locations and learners to live classroom lectures and activities. Zoom integrates with the campus LMS, Canvas, and allows instructors to schedule classroom sessions and record lectures.
A general request for support with resources and systems managed by the Application Services group within Information Technology. This would include such resources as Banner, Data Warehouse, mySEMO, myWorkFlows, etc.
Request a general email address for a campus department or organization, that specific users will have delegate access.
This service is used to report a security incident to the university's Security Officer.
Reports are made available in a variety of formats: file delivery to network folders, MS Access, web-based SQL Server Reporting Services (SSRS), web-based custom reporting applications (app.semo.edu), and Power BI (dashboards).
Request for information from Institutional Research.
Please allow a minimum of two weeks for request completion.
Web-based workflow automation, utilizing forms to collect data, manage routing, and obtain approvals. Workflows can be accessed from http://myworkflows.semo.edu/. Request a new workflow, request changes to an existing workflow.
This service is used to request a Canva account through the University's agreement with Canva