My Recently Visited Services
Submit a request for assistance with a webpage on the main University website, to the Marketing and Communications team.
Students, faculty and staff are assigned usernames called SE Key's, that grant access to various technology-based services on campus and off.
Web-based workflow automation, utilizing forms to collect data, manage routing, and obtain approvals. Workflows can be accessed from http://myworkflows.semo.edu/. Request a new workflow, request changes to an existing workflow.
Contact IT User Services for information regarding requesting technology equipment
Request support from the application services team for an existing custom application.
The IT Help Desk stocks toner and staples for many Ricoh copiers on campus
Email lists are maintained on newlist.semo.edu, where emails can be sent by designated list moderators (not MS Outlook mail merge). The list population can be manually updated by designated list moderators, or automatically within our nightly maintenance program. Examples of automatic lists would be AccountingMajors, Staff, Faculty, etc. For email lists that cannot be automatically maintained, we can provide a desktop application that allows you to send a .txt file of email addresses to replace the current list population.
This service request is for use by faculty & staff to request a new computer, or a replacement of a current computer.
If you're unable to find a Service Catalog or Knowledge Base article that describes your issue, START HERE
Request support related to our BannerReporting data warehouse. This data is extracted/refreshed nightly from Banner. Request access to data. Request information about the availability of data.
Reports are made available in a variety of formats: file delivery to network folders, MS Access, web-based SQL Server Reporting Services (SSRS), web-based custom reporting applications (app.semo.edu), and Power BI (dashboards).
How to setup VPN connection to use for off-campus work, remote desktop VPN, file share VPN.
This service is used to report a security incident to the university's Security Officer.
Canvas is a web-based learning management system, or LMS, used by faculty to manage and deliver online course materials, assess student progress, and engage enrolled students in learning activities.
Zoom is a video/audio-conferencing platform that is used for virtual meetings and to connect remote locations and learners to live classroom lectures and activities. Zoom integrates with the campus LMS, Canvas, and allows instructors to schedule classroom sessions and record lectures.
This service is used to request a Canva account through the University's agreement with Canva
How to connect, Southeast Secure, guest network, Southeast ResNet, Game Net.
mySEMO is Southeast's internal portal system for students, faculty, and staff. Request new tools/widgets, update existing tools/widgets, or receive assistance with pages. The portal can be accessed at https://my.semo.edu/
Users that desire the ability to remotely access a on-campus computer (i.e. in their office), can submit a request to be granted this access
Banner is the campus enterprise solution for student information, student financial services, human resources, and finance. Includes Self-Service Banner (SSB), Admin Banner, and Banner Document Management (BDM).
Projectors, control system/switcher system, microphones, amplifiers, conference cameras, document cameras, speakers.
A security incident includes any event that may compromise the confidentiality, integrity, or availability of university data or systems