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Students, faculty and staff are assigned usernames called SE Key's, that grant access to various technology-based services on campus and off.
Submit a request for assistance with a webpage on the main University website, to the Marketing and Communications team.
Request support related to our BannerReporting data warehouse. This data is extracted/refreshed nightly from Banner. Request access to data. Request information about the availability of data.
Request a general email address for a campus department or organization, that specific users will have delegate access.
mySEMO is Southeast's internal portal system for students, faculty, and staff. Request new tools/widgets, update existing tools/widgets, or receive assistance with pages. The portal can be accessed at https://my.semo.edu/
This service is used to report a security incident to the university's Security Officer.
Teams is a collaboration application which allows you and your colleagues to stay informed, organized and connected.
How to connect, Southeast Secure, guest network, Southeast ResNet, Game Net.
There are a variety of printing options available on Southeast's campus in offices and computer labs. Computer labs most often have printers preconfigured on lab computers, however office computers sometimes have to have new printers setup or configured.
This service is used to request a Canva account through the University's agreement with Canva
Canvas is a web-based learning management system, or LMS, used by faculty to manage and deliver online course materials, assess student progress, and engage enrolled students in learning activities.
If you're unable to find a Service Catalog or Knowledge Base article that describes your issue, START HERE
A security incident includes any event that may compromise the confidentiality, integrity, or availability of university data or systems
Zoom is a video/audio-conferencing platform that is used for virtual meetings and to connect remote locations and learners to live classroom lectures and activities. Zoom integrates with the campus LMS, Canvas, and allows instructors to schedule classroom sessions and record lectures.
Projectors, control system/switcher system, microphones, amplifiers, conference cameras, document cameras, speakers.
The IT Help Desk stocks toner and staples for many Ricoh copiers on campus
Reports are made available in a variety of formats: file delivery to network folders, MS Access, web-based SQL Server Reporting Services (SSRS), web-based custom reporting applications (app.semo.edu), and Power BI (dashboards).
Use this service to request assistance with a new or existing computer. These issues may be hardware, software and/or network related.
Use this service to request an existing computer be installed, moved or to request an upgrade (additional monitor, more RAM, etc.).
The university provides licenses to most of the typical software applications being used on campus. However some applications are more specialized, and therefore are not provided campus-wide. This article will provide guidance on how to request this software.
How to setup VPN connection to use for off-campus work, remote desktop VPN, file share VPN.
In order to connect to the university network from off-campus, a VPN connection is required.
Submit a project request for the application services team. This would include third party software integrations, the evaluation of commercial software solutions, and consideration for custom in-house application development.