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Canvas is a web-based learning management system, or LMS, used by faculty to manage and deliver online course materials, assess student progress, and engage enrolled students in learning activities.
Contact IT User Services for information regarding requesting technology equipment
Submit a request for assistance with a webpage on the main University website, to the Marketing and Communications team.
If you're unable to find a Service Catalog or Knowledge Base article that describes your issue, START HERE
A security incident includes any event that may compromise the confidentiality, integrity, or availability of university data or systems
Zoom is a video/audio-conferencing platform that is used for virtual meetings and to connect remote locations and learners to live classroom lectures and activities. Zoom integrates with the campus LMS, Canvas, and allows instructors to schedule classroom sessions and record lectures.
How to connect, Southeast Secure, guest network, Southeast ResNet, Game Net.
mySEMO is Southeast's internal portal system for students, faculty, and staff. Request new tools/widgets, update existing tools/widgets, or receive assistance with pages. The portal can be accessed at https://my.semo.edu/
This service is used to request a Canva account through the University's agreement with Canva
Banner is the campus enterprise solution for student information, student financial services, human resources, and finance. Includes Self-Service Banner (SSB), Admin Banner, and Banner Document Management (BDM).
Students, faculty and staff are assigned usernames called SE Key's, that grant access to various technology-based services on campus and off.
Request support from the application services team for an existing custom application.
Submit a project request for the application services team. This would include third party software integrations, the evaluation of commercial software solutions, and consideration for custom in-house application development.
The university provides licenses to most of the typical software applications being used on campus. However some applications are more specialized, and therefore are not provided campus-wide. This article will provide guidance on how to request this software.
Web-based workflow automation, utilizing forms to collect data, manage routing, and obtain approvals. Workflows can be accessed from http://myworkflows.semo.edu/. Request a new workflow, request changes to an existing workflow.
In order to connect to the university network from off-campus, a VPN connection is required.
Request support related to our BannerReporting data warehouse. This data is extracted/refreshed nightly from Banner. Request access to data. Request information about the availability of data.
Reports are made available in a variety of formats: file delivery to network folders, MS Access, web-based SQL Server Reporting Services (SSRS), web-based custom reporting applications (app.semo.edu), and Power BI (dashboards).
The IT Help Desk stocks toner and staples for many Ricoh copiers on campus
Cable TV services provided on campus to departments, faculty and staff only. Students should use streaming options.
Use this service to request an existing computer be installed, moved or to request an upgrade (additional monitor, more RAM, etc.).