My Recently Visited Services
Use this service to request assistance with a new or existing computer. These issues may be hardware, software and/or network related.
Submit a request for assistance with a webpage on the main University website, to the Marketing and Communications team.
Students, faculty and staff are assigned usernames called SE Key's, that grant access to various technology-based services on campus and off.
Zoom is a video/audio-conferencing platform that is used for virtual meetings and to connect remote locations and learners to live classroom lectures and activities. Zoom integrates with the campus LMS, Canvas, and allows instructors to schedule classroom sessions and record lectures.
How to connect, Southeast Secure, guest network, Southeast ResNet, Game Net.
mySEMO is Southeast's internal portal system for students, faculty, and staff. Request new tools/widgets, update existing tools/widgets, or receive assistance with pages. The portal can be accessed at https://my.semo.edu/
Contact IT User Services for information regarding requesting technology equipment
If you're unable to find a service in our catalog for your Telecom related problem, use this service.
The university provides licenses to most of the typical software applications being used on campus. However some applications are more specialized, and therefore are not provided campus-wide. This article will provide guidance on how to request this software.
Request a general email address for a campus department or organization, that specific users will have delegate access.
Use this service to request an existing computer be installed, moved or to request an upgrade (additional monitor, more RAM, etc.).
Reports are made available in a variety of formats: file delivery to network folders, MS Access, web-based SQL Server Reporting Services (SSRS), web-based custom reporting applications (app.semo.edu), and Power BI (dashboards).
How to setup VPN connection to use for off-campus work, remote desktop VPN, file share VPN.
Submit a project request for the application services team. This would include third party software integrations, the evaluation of commercial software solutions, and consideration for custom in-house application development.
There are a variety of printing options available on Southeast's campus in offices and computer labs. Computer labs most often have printers preconfigured on lab computers, however office computers sometimes have to have new printers setup or configured.
Web-based workflow automation, utilizing forms to collect data, manage routing, and obtain approvals. Workflows can be accessed from http://myworkflows.semo.edu/. Request a new workflow, request changes to an existing workflow.
Teams is a collaboration application which allows you and your colleagues to stay informed, organized and connected.
Email lists are maintained on newlist.semo.edu, where emails can be sent by designated list moderators (not MS Outlook mail merge). The list population can be manually updated by designated list moderators, or automatically within our nightly maintenance program. Examples of automatic lists would be AccountingMajors, Staff, Faculty, etc. For email lists that cannot be automatically maintained, we can provide a desktop application that allows you to send a .txt file of email addresses to replace the current list population.
Request support related to our BannerReporting data warehouse. This data is extracted/refreshed nightly from Banner. Request access to data. Request information about the availability of data.
The IT Help Desk stocks toner and staples for many Ricoh copiers on campus
Projectors, control system/switcher system, microphones, amplifiers, conference cameras, document cameras, speakers.