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How to connect, Southeast Secure, guest network, Southeast ResNet, Game Net.
Submit a request for assistance with a webpage on the main University website, to the Marketing and Communications team.
Canvas is a web-based learning management system, or LMS, used by faculty to manage and deliver online course materials, assess student progress, and engage enrolled students in learning activities.
Use this service to request assistance with a new or existing computer. These issues may be hardware, software and/or network related.
mySEMO is Southeast's internal portal system for students, faculty, and staff. Request new tools/widgets, update existing tools/widgets, or receive assistance with pages. The portal can be accessed at https://my.semo.edu/
A general request for support with resources and systems managed by the Application Services group within Information Technology. This would include such resources as Banner, Data Warehouse, mySEMO, myWorkFlows, etc.
Students, faculty and staff are assigned usernames called SE Key's, that grant access to various technology-based services on campus and off.
How to setup VPN connection to use for off-campus work, remote desktop VPN, file share VPN.
Request for information from Institutional Research.
Please allow a minimum of two weeks for request completion.
Web-based workflow automation, utilizing forms to collect data, manage routing, and obtain approvals. Workflows can be accessed from http://myworkflows.semo.edu/. Request a new workflow, request changes to an existing workflow.
Zoom is a video/audio-conferencing platform that is used for virtual meetings and to connect remote locations and learners to live classroom lectures and activities. Zoom integrates with the campus LMS, Canvas, and allows instructors to schedule classroom sessions and record lectures.
Use this service to request an existing computer be installed, moved or to request an upgrade (additional monitor, more RAM, etc.).
Contact IT User Services for information regarding requesting technology equipment
This service request is for use by faculty & staff to request a new computer, or a replacement of a current computer.
If you're unable to find a service in our catalog for your Telecom related problem, use this service.
If you're unable to find a Service Catalog or Knowledge Base article that describes your issue, START HERE
This service is used to report a security incident to the university's Security Officer.
Reports are made available in a variety of formats: file delivery to network folders, MS Access, web-based SQL Server Reporting Services (SSRS), web-based custom reporting applications (app.semo.edu), and Power BI (dashboards).
The IT Help Desk stocks toner and staples for many Ricoh copiers on campus
In order to connect to the university network from off-campus, a VPN connection is required.
The university provides licenses to most of the typical software applications being used on campus. However some applications are more specialized, and therefore are not provided campus-wide. This article will provide guidance on how to request this software.
Teams is a collaboration application which allows you and your colleagues to stay informed, organized and connected.
A security incident includes any event that may compromise the confidentiality, integrity, or availability of university data or systems