My Recently Visited Services
Submit a request for assistance with a webpage on the main University website, to the Marketing and Communications team.
In order to connect to the university network from off-campus, a VPN connection is required.
Zoom is a video/audio-conferencing platform that is used for virtual meetings and to connect remote locations and learners to live classroom lectures and activities. Zoom integrates with the campus LMS, Canvas, and allows instructors to schedule classroom sessions and record lectures.
This service is used to request a Canva account through the University's agreement with Canva
Use this service to request an existing computer be installed, moved or to request an upgrade (additional monitor, more RAM, etc.).
Users that desire the ability to remotely access a on-campus computer (i.e. in their office), can submit a request to be granted this access
The IT Help Desk stocks toner and staples for many Ricoh copiers on campus
Email lists are maintained on newlist.semo.edu, where emails can be sent by designated list moderators (not MS Outlook mail merge). The list population can be manually updated by designated list moderators, or automatically within our nightly maintenance program. Examples of automatic lists would be AccountingMajors, Staff, Faculty, etc. For email lists that cannot be automatically maintained, we can provide a desktop application that allows you to send a .txt file of email addresses to replace the current list population.
If you're unable to find a Service Catalog or Knowledge Base article that describes your issue, START HERE
This service is used to report a security incident to the university's Security Officer.
Request support related to our BannerReporting data warehouse. This data is extracted/refreshed nightly from Banner. Request access to data. Request information about the availability of data.
If you're unable to find a service in our catalog for your Telecom related problem, use this service.
Use this service to request assistance with a new or existing computer. These issues may be hardware, software and/or network related.
Reports are made available in a variety of formats: file delivery to network folders, MS Access, web-based SQL Server Reporting Services (SSRS), web-based custom reporting applications (app.semo.edu), and Power BI (dashboards).
The university provides licenses to most of the typical software applications being used on campus. However some applications are more specialized, and therefore are not provided campus-wide. This article will provide guidance on how to request this software.
Canvas is a web-based learning management system, or LMS, used by faculty to manage and deliver online course materials, assess student progress, and engage enrolled students in learning activities.
mySEMO is Southeast's internal portal system for students, faculty, and staff. Request new tools/widgets, update existing tools/widgets, or receive assistance with pages. The portal can be accessed at https://my.semo.edu/
Teams is a collaboration application which allows you and your colleagues to stay informed, organized and connected.
How to connect, Southeast Secure, guest network, Southeast ResNet, Game Net.
Submit a project request for the application services team. This would include third party software integrations, the evaluation of commercial software solutions, and consideration for custom in-house application development.
A security incident includes any event that may compromise the confidentiality, integrity, or availability of university data or systems
This service request is for use by faculty & staff to request a new computer, or a replacement of a current computer.
Projectors, control system/switcher system, microphones, amplifiers, conference cameras, document cameras, speakers.