Popular Services
Submit a request for assistance with a webpage on the main University website, to the Marketing and Communications team.
If you're unable to find a Service Catalog or Knowledge Base article that describes your issue, START HERE
Use this service to request assistance with a new or existing computer. These issues may be hardware, software and/or network related.
mySEMO is Southeast's internal portal system for students, faculty, and staff. Request new tools/widgets, update existing tools/widgets, or receive assistance with pages. The portal can be accessed at https://my.semo.edu/
Students, faculty and staff are assigned usernames called SE Key's, that grant access to various technology-based services on campus and off.
The university provides licenses to most of the typical software applications being used on campus. However some applications are more specialized, and therefore are not provided campus-wide. This article will provide guidance on how to request this software.
Contact IT User Services for information regarding requesting technology equipment
How to connect, Southeast Secure, guest network, Southeast ResNet, Game Net.
Submit a project request for the application services team. This would include third party software integrations, the evaluation of commercial software solutions, and consideration for custom in-house application development.
Canvas is a web-based learning management system, or LMS, used by faculty to manage and deliver online course materials, assess student progress, and engage enrolled students in learning activities.
Banner is the campus enterprise solution for student information, student financial services, human resources, and finance. Includes Self-Service Banner (SSB), Admin Banner, and Banner Document Management (BDM).
There are a variety of printing options available on Southeast's campus in offices and computer labs. Computer labs most often have printers preconfigured on lab computers, however office computers sometimes have to have new printers setup or configured.
Request support from the application services team for an existing custom application.
Use this service to request an existing computer be installed, moved or to request an upgrade (additional monitor, more RAM, etc.).
Web-based workflow automation, utilizing forms to collect data, manage routing, and obtain approvals. Workflows can be accessed from http://myworkflows.semo.edu/. Request a new workflow, request changes to an existing workflow.
How to setup VPN connection to use for off-campus work, remote desktop VPN, file share VPN.
Request a general email address for a campus department or organization, that specific users will have delegate access.
If you're unable to find a service in our catalog for your Telecom related problem, use this service.
Projectors, control system/switcher system, microphones, amplifiers, conference cameras, document cameras, speakers.
Zoom is a video/audio-conferencing platform that is used for virtual meetings and to connect remote locations and learners to live classroom lectures and activities. Zoom integrates with the campus LMS, Canvas, and allows instructors to schedule classroom sessions and record lectures.