Popular Services
If you're unable to find a Service Catalog or Knowledge Base article that describes your issue, START HERE
Submit a request for assistance with a webpage on the main University website, to the Marketing and Communications team.
How to connect, Southeast Secure, guest network, Southeast ResNet, Game Net.
Contact IT User Services for information regarding requesting technology equipment
If you're unable to find a service in our catalog for your Telecom related problem, use this service.
Projectors, control system/switcher system, microphones, amplifiers, conference cameras, document cameras, speakers.
There are a variety of printing options available on Southeast's campus in offices and computer labs. Computer labs most often have printers preconfigured on lab computers, however office computers sometimes have to have new printers setup or configured.
Students, faculty and staff are assigned usernames called SE Key's, that grant access to various technology-based services on campus and off.
Banner is the campus enterprise solution for student information, student financial services, human resources, and finance. Includes Self-Service Banner (SSB), Admin Banner, and Banner Document Management (BDM).
Email lists are maintained on newlist.semo.edu, where emails can be sent by designated list moderators (not MS Outlook mail merge). The list population can be manually updated by designated list moderators, or automatically within our nightly maintenance program. Examples of automatic lists would be AccountingMajors, Staff, Faculty, etc. For email lists that cannot be automatically maintained, we can provide a desktop application that allows you to send a .txt file of email addresses to replace the current list population.
Submit a project request for the application services team. This would include third party software integrations, the evaluation of commercial software solutions, and consideration for custom in-house application development.
Zoom is a video/audio-conferencing platform that is used for virtual meetings and to connect remote locations and learners to live classroom lectures and activities. Zoom integrates with the campus LMS, Canvas, and allows instructors to schedule classroom sessions and record lectures.
The IT Help Desk stocks toner and staples for many Ricoh copiers on campus
Request support from the application services team for an existing custom application.
How to setup VPN connection to use for off-campus work, remote desktop VPN, file share VPN.
Use this service to request an existing computer be installed, moved or to request an upgrade (additional monitor, more RAM, etc.).
Request a general email address for a campus department or organization, that specific users will have delegate access.
mySEMO is Southeast's internal portal system for students, faculty, and staff. Request new tools/widgets, update existing tools/widgets, or receive assistance with pages. The portal can be accessed at https://my.semo.edu/
Canvas is a web-based learning management system, or LMS, used by faculty to manage and deliver online course materials, assess student progress, and engage enrolled students in learning activities.