Popular Services
If you're unable to find a Service Catalog or Knowledge Base article that describes your issue, START HERE
Submit a request for assistance with a webpage on the main University website, to the Marketing and Communications team.
How to connect, Southeast Secure, guest network, Southeast ResNet, Game Net.
Students, faculty and staff are assigned usernames called SE Key's, that grant access to various technology-based services on campus and off.
Web-based workflow automation, utilizing forms to collect data, manage routing, and obtain approvals. Workflows can be accessed from http://myworkflows.semo.edu/. Request a new workflow, request changes to an existing workflow.
Request for information from Institutional Research.
Please allow a minimum of two weeks for request completion.
Use this service to request assistance with a new or existing computer. These issues may be hardware, software and/or network related.
mySEMO is Southeast's internal portal system for students, faculty, and staff. Request new tools/widgets, update existing tools/widgets, or receive assistance with pages. The portal can be accessed at https://my.semo.edu/
If you're unable to find a service in our catalog for your Telecom related problem, use this service.
Canvas is a web-based learning management system, or LMS, used by faculty to manage and deliver online course materials, assess student progress, and engage enrolled students in learning activities.
This service request is for use by faculty & staff to request a new computer, or a replacement of a current computer.
The university provides licenses to most of the typical software applications being used on campus. However some applications are more specialized, and therefore are not provided campus-wide. This article will provide guidance on how to request this software.
Users that desire the ability to remotely access a on-campus computer (i.e. in their office), can submit a request to be granted this access
There are a variety of printing options available on Southeast's campus in offices and computer labs. Computer labs most often have printers preconfigured on lab computers, however office computers sometimes have to have new printers setup or configured.
Use this service to request an existing computer be installed, moved or to request an upgrade (additional monitor, more RAM, etc.).
Request support from the application services team for an existing custom application.
Banner is the campus enterprise solution for student information, student financial services, human resources, and finance. Includes Self-Service Banner (SSB), Admin Banner, and Banner Document Management (BDM).
Contact IT User Services for information regarding requesting technology equipment
Reports are made available in a variety of formats: file delivery to network folders, MS Access, web-based SQL Server Reporting Services (SSRS), web-based custom reporting applications (app.semo.edu), and Power BI (dashboards).
Request support related to our BannerReporting data warehouse. This data is extracted/refreshed nightly from Banner. Request access to data. Request information about the availability of data.
Projectors, control system/switcher system, microphones, amplifiers, conference cameras, document cameras, speakers.
The IT Help Desk stocks toner and staples for many Ricoh copiers on campus
Request a general email address for a campus department or organization, that specific users will have delegate access.