Popular Services
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Submit a request for assistance with a webpage on the main University website, to the Marketing and Communications team.
mySEMO is Southeast's internal portal system for students, faculty, and staff. Request new tools/widgets, update existing tools/widgets, or receive assistance with pages. The portal can be accessed at https://my.semo.edu/
How to connect, Southeast Secure, guest network, Southeast ResNet, Game Net.
Students, faculty and staff are assigned usernames called SE Key's, that grant access to various technology-based services on campus and off.
In order to connect to the university network from off-campus, a VPN connection is required.
Use this service to request assistance with a new or existing computer. These issues may be hardware, software and/or network related.
Banner is the campus enterprise solution for student information, student financial services, human resources, and finance. Includes Self-Service Banner (SSB), Admin Banner, and Banner Document Management (BDM).
This service is used to request a Canva account through the University's agreement with Canva
A general request for support with resources and systems managed by the Application Services group within Information Technology. This would include such resources as Banner, Data Warehouse, mySEMO, myWorkFlows, etc.
Reports are made available in a variety of formats: file delivery to network folders, MS Access, web-based SQL Server Reporting Services (SSRS), web-based custom reporting applications (app.semo.edu), and Power BI (dashboards).
Canvas is a web-based learning management system, or LMS, used by faculty to manage and deliver online course materials, assess student progress, and engage enrolled students in learning activities.
There are a variety of printing options available on Southeast's campus in offices and computer labs. Computer labs most often have printers preconfigured on lab computers, however office computers sometimes have to have new printers setup or configured.
The university provides licenses to most of the typical software applications being used on campus. However some applications are more specialized, and therefore are not provided campus-wide. This article will provide guidance on how to request this software.
Web-based workflow automation, utilizing forms to collect data, manage routing, and obtain approvals. Workflows can be accessed from http://myworkflows.semo.edu/. Request a new workflow, request changes to an existing workflow.
Cable TV services provided on campus to departments, faculty and staff only. Students should use streaming options.
Request support from the application services team for an existing custom application.
Request a general email address for a campus department or organization, that specific users will have delegate access.
This service request is for use by faculty & staff to request a new computer, or a replacement of a current computer.
Request support related to our BannerReporting data warehouse. This data is extracted/refreshed nightly from Banner. Request access to data. Request information about the availability of data.
Use this service to request an existing computer be installed, moved or to request an upgrade (additional monitor, more RAM, etc.).
Submit a project request for the application services team. This would include third party software integrations, the evaluation of commercial software solutions, and consideration for custom in-house application development.