Popular Services
If you're unable to find a Service Catalog or Knowledge Base article that describes your issue, START HERE
How to connect, Southeast Secure, guest network, Southeast ResNet, Game Net.
Submit a request for assistance with a webpage on the main University website, to the Marketing and Communications team.
Canvas is a web-based learning management system, or LMS, used by faculty to manage and deliver online course materials, assess student progress, and engage enrolled students in learning activities.
mySEMO is Southeast's internal portal system for students, faculty, and staff. Request new tools/widgets, update existing tools/widgets, or receive assistance with pages. The portal can be accessed at https://my.semo.edu/
Use this service to request assistance with a new or existing computer. These issues may be hardware, software and/or network related.
Contact IT User Services for information regarding requesting technology equipment
In order to connect to the university network from off-campus, a VPN connection is required.
Projectors, control system/switcher system, microphones, amplifiers, conference cameras, document cameras, speakers.
If you're unable to find a service in our catalog for your Telecom related problem, use this service.
Students, faculty and staff are assigned usernames called SE Key's, that grant access to various technology-based services on campus and off.
This service request is for use by faculty & staff to request a new computer, or a replacement of a current computer.
Users that desire the ability to remotely access a on-campus computer (i.e. in their office), can submit a request to be granted this access
There are a variety of printing options available on Southeast's campus in offices and computer labs. Computer labs most often have printers preconfigured on lab computers, however office computers sometimes have to have new printers setup or configured.
Request support from the application services team for an existing custom application.
Web-based workflow automation, utilizing forms to collect data, manage routing, and obtain approvals. Workflows can be accessed from http://myworkflows.semo.edu/. Request a new workflow, request changes to an existing workflow.
The university provides licenses to most of the typical software applications being used on campus. However some applications are more specialized, and therefore are not provided campus-wide. This article will provide guidance on how to request this software.
How to setup VPN connection to use for off-campus work, remote desktop VPN, file share VPN.
Reports are made available in a variety of formats: file delivery to network folders, MS Access, web-based SQL Server Reporting Services (SSRS), web-based custom reporting applications (app.semo.edu), and Power BI (dashboards).
Request a general email address for a campus department or organization, that specific users will have delegate access.
The IT Help Desk stocks toner and staples for many Ricoh copiers on campus
Use this service to request an existing computer be installed, moved or to request an upgrade (additional monitor, more RAM, etc.).
Cable TV services provided on campus to departments, faculty and staff only. Students should use streaming options.