Popular Services
If you're unable to find a Service Catalog or Knowledge Base article that describes your issue, START HERE
Use this service to request assistance with a new or existing computer. These issues may be hardware, software and/or network related.
Submit a request for assistance with a webpage on the main University website, to the Marketing and Communications team.
There are a variety of printing options available on Southeast's campus in offices and computer labs. Computer labs most often have printers preconfigured on lab computers, however office computers sometimes have to have new printers setup or configured.
How to connect, Southeast Secure, guest network, Southeast ResNet, Game Net.
Canvas is a web-based learning management system, or LMS, used by faculty to manage and deliver online course materials, assess student progress, and engage enrolled students in learning activities.
This service is used to request a Canva account through the University's agreement with Canva
If you're unable to find a service in our catalog for your Telecom related problem, use this service.
Students, faculty and staff are assigned usernames called SE Key's, that grant access to various technology-based services on campus and off.
mySEMO is Southeast's internal portal system for students, faculty, and staff. Request new tools/widgets, update existing tools/widgets, or receive assistance with pages. The portal can be accessed at https://my.semo.edu/
Projectors, control system/switcher system, microphones, amplifiers, conference cameras, document cameras, speakers.
A general request for support with resources and systems managed by the Application Services group within Information Technology. This would include such resources as Banner, Data Warehouse, mySEMO, myWorkFlows, etc.
Zoom is a video/audio-conferencing platform that is used for virtual meetings and to connect remote locations and learners to live classroom lectures and activities. Zoom integrates with the campus LMS, Canvas, and allows instructors to schedule classroom sessions and record lectures.
This service is used to report a security incident to the university's Security Officer.
The university provides licenses to most of the typical software applications being used on campus. However some applications are more specialized, and therefore are not provided campus-wide. This article will provide guidance on how to request this software.
This service request is for use by faculty & staff to request a new computer, or a replacement of a current computer.
Request a general email address for a campus department or organization, that specific users will have delegate access.
Web-based workflow automation, utilizing forms to collect data, manage routing, and obtain approvals. Workflows can be accessed from http://myworkflows.semo.edu/. Request a new workflow, request changes to an existing workflow.
Banner is the campus enterprise solution for student information, student financial services, human resources, and finance. Includes Self-Service Banner (SSB), Admin Banner, and Banner Document Management (BDM).
Contact IT User Services for information regarding requesting technology equipment
In order to connect to the university network from off-campus, a VPN connection is required.