Popular Services
Submit a request for assistance with a webpage on the main University website, to the Marketing and Communications team.
If you're unable to find a Service Catalog or Knowledge Base article that describes your issue, START HERE
Use this service to request assistance with a new or existing computer. These issues may be hardware, software and/or network related.
Canvas is a web-based learning management system, or LMS, used by faculty to manage and deliver online course materials, assess student progress, and engage enrolled students in learning activities.
This service is used to request a Canva account through the University's agreement with Canva
Request a general email address for a campus department or organization, that specific users will have delegate access.
How to connect, Southeast Secure, guest network, Southeast ResNet, Game Net.
Students, faculty and staff are assigned usernames called SE Key's, that grant access to various technology-based services on campus and off.
mySEMO is Southeast's internal portal system for students, faculty, and staff. Request new tools/widgets, update existing tools/widgets, or receive assistance with pages. The portal can be accessed at https://my.semo.edu/
Contact IT User Services for information regarding requesting technology equipment
This service is used to report a security incident to the university's Security Officer.
The IT Help Desk stocks toner and staples for many Ricoh copiers on campus
Request support from the application services team for an existing custom application.
Banner is the campus enterprise solution for student information, student financial services, human resources, and finance. Includes Self-Service Banner (SSB), Admin Banner, and Banner Document Management (BDM).
Zoom is a video/audio-conferencing platform that is used for virtual meetings and to connect remote locations and learners to live classroom lectures and activities. Zoom integrates with the campus LMS, Canvas, and allows instructors to schedule classroom sessions and record lectures.
This service request is for use by faculty & staff to request a new computer, or a replacement of a current computer.
The university provides licenses to most of the typical software applications being used on campus. However some applications are more specialized, and therefore are not provided campus-wide. This article will provide guidance on how to request this software.
If you're unable to find a service in our catalog for your Telecom related problem, use this service.
Teams is a collaboration application which allows you and your colleagues to stay informed, organized and connected.
In order to connect to the university network from off-campus, a VPN connection is required.
Projectors, control system/switcher system, microphones, amplifiers, conference cameras, document cameras, speakers.
A general request for support with resources and systems managed by the Application Services group within Information Technology. This would include such resources as Banner, Data Warehouse, mySEMO, myWorkFlows, etc.
Request for information from Institutional Research.
Please allow a minimum of two weeks for request completion.