Popular Services
Submit a request for assistance with a webpage on the main University website, to the Marketing and Communications team.
If you're unable to find a Service Catalog or Knowledge Base article that describes your issue, START HERE
How to connect, Southeast Secure, guest network, Southeast ResNet, Game Net.
Use this service to request assistance with a new or existing computer. These issues may be hardware, software and/or network related.
Canvas is a web-based learning management system, or LMS, used by faculty to manage and deliver online course materials, assess student progress, and engage enrolled students in learning activities.
There are a variety of printing options available on Southeast's campus in offices and computer labs. Computer labs most often have printers preconfigured on lab computers, however office computers sometimes have to have new printers setup or configured.
mySEMO is Southeast's internal portal system for students, faculty, and staff. Request new tools/widgets, update existing tools/widgets, or receive assistance with pages. The portal can be accessed at https://my.semo.edu/
Web-based workflow automation, utilizing forms to collect data, manage routing, and obtain approvals. Workflows can be accessed from http://myworkflows.semo.edu/. Request a new workflow, request changes to an existing workflow.
Zoom is a video/audio-conferencing platform that is used for virtual meetings and to connect remote locations and learners to live classroom lectures and activities. Zoom integrates with the campus LMS, Canvas, and allows instructors to schedule classroom sessions and record lectures.
This service request is for use by faculty & staff to request a new computer, or a replacement of a current computer.
Projectors, control system/switcher system, microphones, amplifiers, conference cameras, document cameras, speakers.
Contact IT User Services for information regarding requesting technology equipment
Request a general email address for a campus department or organization, that specific users will have delegate access.
Students, faculty and staff are assigned usernames called SE Key's, that grant access to various technology-based services on campus and off.
Teams is a collaboration application which allows you and your colleagues to stay informed, organized and connected.
Email lists are maintained on newlist.semo.edu, where emails can be sent by designated list moderators (not MS Outlook mail merge). The list population can be manually updated by designated list moderators, or automatically within our nightly maintenance program. Examples of automatic lists would be AccountingMajors, Staff, Faculty, etc. For email lists that cannot be automatically maintained, we can provide a desktop application that allows you to send a .txt file of email addresses to replace the current list population.
How to setup VPN connection to use for off-campus work, remote desktop VPN, file share VPN.
Reports are made available in a variety of formats: file delivery to network folders, MS Access, web-based SQL Server Reporting Services (SSRS), web-based custom reporting applications (app.semo.edu), and Power BI (dashboards).
Users that desire the ability to remotely access a on-campus computer (i.e. in their office), can submit a request to be granted this access
Banner is the campus enterprise solution for student information, student financial services, human resources, and finance. Includes Self-Service Banner (SSB), Admin Banner, and Banner Document Management (BDM).
The IT Help Desk stocks toner and staples for many Ricoh copiers on campus
Request support related to our BannerReporting data warehouse. This data is extracted/refreshed nightly from Banner. Request access to data. Request information about the availability of data.