Popular Services
If you're unable to find a Service Catalog or Knowledge Base article that describes your issue, START HERE
Submit a request for assistance with a webpage on the main University website, to the Marketing and Communications team.
Use this service to request assistance with a new or existing computer. These issues may be hardware, software and/or network related.
mySEMO is Southeast's internal portal system for students, faculty, and staff. Request new tools/widgets, update existing tools/widgets, or receive assistance with pages. The portal can be accessed at https://my.semo.edu/
Canvas is a web-based learning management system, or LMS, used by faculty to manage and deliver online course materials, assess student progress, and engage enrolled students in learning activities.
Contact IT User Services for information regarding requesting technology equipment
The university provides licenses to most of the typical software applications being used on campus. However some applications are more specialized, and therefore are not provided campus-wide. This article will provide guidance on how to request this software.
Students, faculty and staff are assigned usernames called SE Key's, that grant access to various technology-based services on campus and off.
Request support from the application services team for an existing custom application.
Banner is the campus enterprise solution for student information, student financial services, human resources, and finance. Includes Self-Service Banner (SSB), Admin Banner, and Banner Document Management (BDM).
Submit a project request for the application services team. This would include third party software integrations, the evaluation of commercial software solutions, and consideration for custom in-house application development.
How to connect, Southeast Secure, guest network, Southeast ResNet, Game Net.
Teams is a collaboration application which allows you and your colleagues to stay informed, organized and connected.
Reports are made available in a variety of formats: file delivery to network folders, MS Access, web-based SQL Server Reporting Services (SSRS), web-based custom reporting applications (app.semo.edu), and Power BI (dashboards).
This service request is for use by faculty & staff to request a new computer, or a replacement of a current computer.
If you're unable to find a service in our catalog for your Telecom related problem, use this service.
Request a general email address for a campus department or organization, that specific users will have delegate access.
Projectors, control system/switcher system, microphones, amplifiers, conference cameras, document cameras, speakers.
Email lists are maintained on newlist.semo.edu, where emails can be sent by designated list moderators (not MS Outlook mail merge). The list population can be manually updated by designated list moderators, or automatically within our nightly maintenance program. Examples of automatic lists would be AccountingMajors, Staff, Faculty, etc. For email lists that cannot be automatically maintained, we can provide a desktop application that allows you to send a .txt file of email addresses to replace the current list population.
The IT Help Desk stocks toner and staples for many Ricoh copiers on campus
Zoom is a video/audio-conferencing platform that is used for virtual meetings and to connect remote locations and learners to live classroom lectures and activities. Zoom integrates with the campus LMS, Canvas, and allows instructors to schedule classroom sessions and record lectures.