Knowledge Base

Categories (10)

Accounts, Passwords and Security

Articles related to: Southeast Key; Password management; Office 365 & Email; Guest & Generic Accounts; Information Security & MFA

Administrative & Business Systems

Articles related to campus resources including: MySoutheast Portal; Banner (INB) & BDMS; DegreeWorks; and Other University systems.

Email and Office 365

Articles related to: Southeast Email & calendars; Office 365 applications (Word, Excel, Powerpoint, etc.); Teams & OneDrive.

Hardware, Software and Printing

Articles related to computers and other devices, software applications and printing.

Teaching & Learning

Articles related to using technology for teaching & learning. Topics include: Canvas; Zoom; Classroom Technology; Computer Labs; Third Party Tools; Research & Survey Tools

Wireless, Networking and Telecomm

Articles related to telecommunication services offered on campus. These services might include telephony (telephones, fax, cellular service, etc.), cable TV, security camera installation and maintenance, local area networking (LAN), etc.

General IT Information

Articles and information regarding Southeast Information Technology. Topics include: Staff Info; Student Employment; IT Projects; ITC

News

Important notices and breaking news affecting the Southeast Missouri State University community

Internal Troubleshooting

Common troubleshooting steps for technicians to use when working on issues.

mySEMO Portal

mySEMO is Southeast's new internal portal system for students, faculty, and staff. From class information to human resources items, you'll be able to access information about Southeast that is relevant to you.