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Knowledge Base
Categories (10)
Accounts, Passwords and Security
Articles related to: Southeast Key; Password management; Office 365 & Email; Guest & Generic Accounts; Information Security & MFA
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Administrative & Business Systems
Articles related to campus resources including: MySoutheast Portal; Banner (INB) & BDMS; DegreeWorks; and Other University systems.
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Email and Office 365
Articles related to: Southeast Email & calendars; Office 365 applications (Word, Excel, Powerpoint, etc.); Teams & OneDrive.
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Hardware, Software and Printing
Articles related to computers and other devices, software applications and printing.
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Teaching & Learning
Articles related to using technology for teaching & learning. Topics include: Canvas; Zoom; Classroom Technology; Computer Labs; Third Party Tools; Research & Survey Tools
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Wireless, Networking and Telecomm
Articles related to telecommunication services offered on campus. These services might include telephony (telephones, fax, cellular service, etc.), cable TV, security camera installation and maintenance, local area networking (LAN), etc.
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General IT Information
Articles and information regarding Southeast Information Technology. Topics include: Staff Info; Student Employment; IT Projects; ITC
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News
Important notices and breaking news affecting the Southeast Missouri State University community
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Internal Troubleshooting
Common troubleshooting steps for technicians to use when working on issues.
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mySEMO Portal
mySEMO is Southeast's new internal portal system for students, faculty, and staff. From class information to human resources items, you'll be able to access information about Southeast that is relevant to you.
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Additional Resources
Popular Articles
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Zoom Rooms and Zoom Ready Rooms
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